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How do I get customer service or technical support?

If you need technical assistance, just place a support ticket. Pacific Center does not have dedicated phone support. However, we do regularly schedule callbacks as needed to resolve pressing issues.

Please allow up to two business days for a response (24 hours for Pacific Symposium when the event is in session).

For immediate help shortly before or after the start of an online event, please use the Live Chat from the bottom of the Pacific Center homepage:

Live chat hours during Pacific Symposium are:

  • 7am - 9:30am
  • 12 noon - 2:30pm
  • 5:30pm - 8pm (Friday night only)